We ensure the availability of genuine spare parts due to spare parts stocking in accordance to the market requirements as well as a sophisticated logistic concept.

Around the spare parts supplies we offer our customers single arranged services, e.g.:

• Technical spare parts proposals
• Specific stocking arrangements for our customers and at customers site if needed
• Service hotline and expanded availability of service personnel
• Electronic documentation system (eDokS), which means technical documentation on CD
• Electronic parts system (ePartS), which means spare parts information via internet

Ex stock available parts will be shipped immediately after order entry and delivered due time in accordance to the agreements.