Your satisfaction is our goal
„A machine which is out of order does not bring profit“. To prevent this situation, we offer long term service contracts. These, for instance, include inspection or maintenance as well as overhaul. Additional service options can be agreed with you on an individual basis. We support major customers with special service facilities, so that a 24/7 service and an immediate spare parts supply can be guaranteed.
You can rely on our customer service in Gelsenkirchen, as well as on the service offered from our subsidiaries and distributors worldwide, who guarantee satisfaction and fast service as well as spare parts supply. All repairs, modifications and assemblies are done through our GHH-customer service network professionally on time, worldwide.
Also if it gets narrow in the shaft – we have the solution
If your new vehicle does not completely fit in the cage of the shaft, we offer you a disassembly of the machine at your site, to “make it fit” for the transport, or we already deliver the vehicle in parts ex works to your mine: The assembly of the vehicle will be done through our own employees or through the trained employees of our partners.
GHH-training academy. Our education concept.
The availability and economic efficiency of our vehicles is dependent on the qualification of your operation- and maintenance personnel. For this reason we offer you a proven training concept, if necessary also at your site.
At our production site in Gelsenkirchen our trainers are fully supported by our specialists of the different departments. For practical training we provide our own testing yard. On-site trainings are compact and time efficient, ideally they can be combined with real operation conditions. Of course, all training contents are adapted and certified to your needs.